PepperJam Network – eBay Affiliate Relationship Revoked

Posted by Alan in Wednesday, September 24th 2008   
Topics: Pepperjam Network
Tags: , ,
7 Comments

That was the subject headline of an email I received from Pepperjam Network which eBay uses as one of it’s affiliate networks. All my other eBay niche stores are with eBay’s in-house affiliate program known as ePN (eBay Partner Network). I only had one store with Pepperjam which I was checking out but I was still a bit shocked by the email:

from no-reply@pepperjamnetwork.com
reply-to no-reply@pepperjamnetwork.com
to Removed
date Tue, Sep 23, 2008 at 4:17 PM
subject Affiliate Relationship Revoked

Dear Alan Petersen,

You have been terminated from the eBay affiliate program. Please remove your links, as you will no longer be eligible to receive a payout for leads or sales generated. This decision was made based on a variety of reasons, and we wish you luck in your future affiliate marketing endeavors.

Thank you.

Affiliate Team

PJN never told me of any issues and they sent the above notice from a “no-reply” email account. Gotta love this level of service.

The email is so ambiguous that I don’t know what I did wrong. As I wrote above, I only have one eBay store with Pepperjam. All my other stores are with ePN. I just used this one site to check out Pepperjam. Since I didn’t feel they offered anything above and beyond ePN I didn’t use PJN for other stores. So that’s my only PJN eBay store so no big loss on my end.

I’m just a bit shocked by the complete lack of communication. That email above is the only communication ever. The only thing I can think that got me booted from PJN is that I didn’t promote that site since I was just checking out Pepperjam so maybe they don’t like that the store’s stats were flat.

Here is my PJN eBay niche store. I realize it’s a bit on the thin side but it was a work in progress. If you can find what’s wrong with it…let me know.

http://searchtelescopes.com/

The other reason I’m posting this is as a warning. Be careful using Pepperjam. I’m still an ePN affiliate so it’s just Pepperjam that booted me.

It’s been a crazy ride for eBay affiliates. Thousands have been booted but I never thought I would be kicked out of PJN.

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7 users responded to this post

Gushin said in September 24th, 2008 at 3:13 pm    

Alan, Wow. That is totally incredible. I am using PJ on a few of my sites and have so far earned about $54.

Have you tried to contact them by calling or through the chat feature within PJ?

They have always been responsive and helpful to me.

turnip said in September 24th, 2008 at 11:11 pm    

Hey, I also got that email today. Like you I was a member of Pepperjam and the eBay in house program. I also was just checking out the Pepperjam program, but never marketed their links heavily. That letter was very rude. I’m guessing some idiot took over the account that never worked in customer service before. They figure to just cut out all the non-performing affiliates and save themselves work in the future. Pepperjam had better wise up. They are the ones who pressure me to sign up for companies with their endless spam. A few more letters like than and I’ll take my affiliate business elsewhere.

Alan said in September 25th, 2008 at 4:09 pm    

Hi Gushin,

I’m being a bit pig-headed about this but here is how I feel…hey PJN doesn’t want me as an eBay affiliate–fine. I don’t need them.

They don’t even register on my income stream model so forget them. Yes, I’m being a bit childish but that email was so rude and vague that they can take a hike. So I won’t be contacting them. :-)

Moomettesgram said in September 27th, 2008 at 5:43 am    

I got a similar email from them about one of my online education affiliates. No explanation. I thought it was me or my blog.

Now I don’t feel so bad. Going to check and see what other’s I have left with them. Thanks for the tip.

bloggersara said in November 9th, 2008 at 2:48 am    

Wow I am getting nervous now. I just got accepted by PJN 2 days ago with my current blog but I haven’t marketed them at all. I am mostly using EPN on it. I have a sit I am currently building that I plan to use a few PJN affiliates with though. I wonder how quickly must I get that site up adn running before I get the same sort of email. :(

Alan said in November 9th, 2008 at 5:53 am    

Hi Sara,

All I can write about is my own experience. I’m still creating my niche ebay stores as an ePN affiliate without issues. It’s just been Pepperjam Network (PJN) that booted me so needless to say–I would suggest you stick with the ePN vs. PJN. You might not have issues with PJN but I and a lot of other folks have been booted by them. And trust me I’m not a black hat type of an affiliate. I still don’t know why PJN kicked me out. They never had the decency to even tell me. But I’m still an active eBay store niche marketer as an ePN affiliate.

So I would advise you stick with ePN. Go with the source and cut out the middleman (PJN).

lady said in December 31st, 2008 at 5:49 am    

oh yes i get those messages from PJN.. Just today I read their email about them revoking my PJN affiliate membership, which means I won’t get commissions for referring new members to the program. Of course there was no explanation. i’ve been receiving these emails about revocations from them. I just wish they were kind enough to give me an explanation. They can’t just revoke for no reason, but maybe they can just like what they have done… Well, I don’t make that much money from them anyway, so if they want to drop me, so let ‘em. They’re just giving me a bad impression.. I’m beginning to really hate PJN..

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